IT Support in Bolton

Whalley Computer Systems offer IT support in Bolton and the surrounding areas. We are a full-service, local IT company offering a range of services all designed to make IT simple for our customers.  

 

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Whalley Computer Systems - delivering reliable IT support for businesses in Bolton

We know how much goes into running a business, and how important IT is in its operation.

At Whalley Computer Systems, we are Microsoft Gold Partners, which means we deliver state-of-the-art IT solutions in line with your timescales and budget requirements. 

We’ll help you reduce your overheads, minimise downtime, boost productivity, and increase your growth.

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In this climate, no business can survive without effective IT support and technology in place. Whether you’re an SME or a global powerhouse, all businesses in Bolton need to ensure that their networks and servers are always online, that their applications are aiding functionality, and should the worst happen, they have suitable backup and recovery solutions in place. 

Unexpected downtime will mean more than just a loss of power. You could lose your customers' data and put a strain on those key business relationships. Not to mention damaging your reputation. Is it worth taking the risk? Protect your IT, protect your business. 

Outsource your IT support needs to a company made up of dedicated professionals, whose experience and expertise are continually praised by the industry. We guide, install, maintain and manage all of our products and services with precision and care, and ensure that our customers understand the value they will get from them.

Our team are specialists in a range of different services, including:

We’re also local to Bolton, so in case of an emergency we can get engineers on-site and ready to help in no time!

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The benefits of outsourced IT Support in
Bolton with Whalley Computer Systems

Save time and money

Reduce internal IT overheads by outsourcing to an IT support provider who can handle all your IT requirements. Our team can take charge of your IT estate to ensure you’re systems are effectively updated, monitored, and managed.

Dedicated team

Our IT Service Helpdesk is open 24/7. This means that if anything goes wrong, if you have any questions – we are always here for you. You’ll be able to speak to a trained technician in no time. 

Consult with Bolton IT Support experts

Our team of certified IT experts are always looking ahead to make sure we’re at the very forefront of the industry. We’re proud to be Cyber Essentials certified and Microsoft Gold partners, proving our dedication to quality in our work.

We’re highly experienced, passionate about out work, and always here when you need us, so why not make the switch?

Plan for the future

IT support isn’t just about reacting to breakdowns. It also ensures that you’re set up for success in the future and ready for new challenges, technologies, developments and updates.

Boost productivity

Leave the hassle of IT to us, and spend more time on your business. If your technology is optimised across your entire organisation, your processes will become streamlined and more efficient.

Get personalised support

Our support is entirely bespoke and personalised. With tailored IT support in Bolton, you can feel confident that you’re getting the best possible support and value for money in your IT package.

Who is Whalley Computer Systems?

We are a full-service IT Support company based near Bolton.

Our IT Support service for Bolton covers a full spectrum of technology services.

Whalley Computer Systems is a well-established Computer Services Company founded in 2003. Based nearby to Bolton, we serve customers from a wide range of businesses. No matter the size of the problem or company, we’re always here to help. Whalley Computer Systems offers a free consultation with its customers where requirements can be discussed and arranged.

it support bolton-1

 

Who is Whalley Computer Systems?

We partner with businesses who need IT Support in Bolton, watch our video.

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Case Study: Compact Instruments Limited

A leading manufacturer of portable speed measuring instruments in Bolton.

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With an emphasis on high-quality design and cost-effective solutions, their product offering includes calibration units, electronic stethoscopes, proximity sensors, vibration meters, and stroboscopes, as well as encoders and sauter force gauges.

A reputable business with extensive expertise, they distribute their products across the globe. When Compact Instruments partnered with us, they were fed up with their previous IT Support company’s service. Unexplained fees, lack of communication, and uncooperative methods left them wanting to change companies – fast. Luckily, they chose WCS, and haven’t looked back since.
We recently sat down with Lee Crossey-Wilkinson, First Line Support Manager at Compact Instruments, to discuss the service WCS has so far provided them with, and how he sees this evolving over time.

We were interested in what made Compact Instruments pick us out of the pool of companies that they interviewed.

“What made you choose to work with us?”

Lee Crossey-Wilkinson, First Line Support Manager:

“The first couple of companies that we interviewed, though not terrible – didn’t offer what we needed. We wanted an IT business that had a robust system, so that when you raise a ticket, there’s a much better response time.

We had heard that Whalley Computer Systems were great with this, and this was highlighted in the interview. More than this, as they talked us through their process, it became apparent that our previous IT company hadn’t been offering us a proper service.

Their backup solution was disgraceful, so much so that if a big issue had occurred, our server would have needed to have been rebuilt from scratch. It’s a blessing that Whalley Computer Systems came along when they did, as they really opened our eyes as to the level of support we need when it comes to our IT.”

“What's it like to work with us?”

Lee Crossey-Wilkinson, First Line Support Manager:

“Martin came in and completed all of the initial set up and migration in an efficient manner, without any problems might I add. Interestingly, we were also in the midst of changing our broadband because we wanted to bring that in-house. To help us out, Martin came back out a few weeks later to give us a new ISP and reconfigure our router. He was great, and Whalley Computer Systems have always been on hand when we’ve needed them.

There’s like a dual responsibility. I do the first line of support in-house and then anything I can’t deal with, I pass this onto Whalley Computer Systems. They’ve helped with machine and server issues, and have also carried out server maintenance.

Even though I am the first line of support, I do have annual holidays – so if something crops up while I am away, it gives me peace of mind knowing that Whalley Computer Systems can be contacted. This is part of our protocol and it suits our business that it’s set up this way. I also like that they do a monthly report, detailing the work they’ve done for us, and highlighting systems or machinery that may need updating.”

“What makes us a good IT Support partner?”

Lee Crossey-Wilkinson, First Line Support Manager:

“Besides being cost-effective and always being there, they are also very good with communication. The last IT company we used just came in and they just did what they did. But once Whalley Computer Systems came in and looked at the backend and started talking to us, we started to see comparisons between the two companies. Whalley Computer Systems are more informative. They talk to us about solutions.

They’re much more communicative. They really know their stuff, and that’s what you need in an IT Support business”

“Would you recommend Whalley Computer Systems to other Bolton based businesses?”

Lee Crossey-Wilkinson, First Line Support Manager:

“They’ve been the best one since I’ve been here. They suit us as a company. This is our third IT company – but they’re head and shoulders above the rest. I’d even recommend them to other businesses if the conversation arose.”

Are you looking for a new Bolton IT Support supplier? Think we could be the business for you?

Give us a call today on 01254 476 280 to learn more about our range of services, and just how great of an IT partner we can be.

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Our Services

At Whalley Computer Systems, we’re passionate about helping our customers find the right IT solutions for their business.

High-quality IT support is imperative for running almost any modern business successfully. Our team of local experts are passionate about supporting our clients so that you can rest assured that your IT infrastructure is in safe hands.

Whether you’re looking for support for your existing IT team, require support on certain projects, or need a fully managed IT support service, Whalley Computer Systems is here to help with our Bolton technology support packages.

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  Microsoft 365

  Cyber Security

  Business Continuity

  Cloud Solutions

  Connectivity & Telephony

Here's why you won't regret it

The priority for all businesses, large or small, is to find cost-effective ways to deliver for customers, foster business growth, and motivate staff.

Outsourcing your IT can help you to accomplish all of this and much more.

We provide secure and dependable IT solutions to businesses in Bolton so that you can have the foundation in technology that you need to succeed now and in the future.

5-star rated IT support

We’re passionate about delivering exceptional, friendly customer service to our clients. As a result, we’re very proud to be 5-star rated by our happy customers on Google.

Google 5 Star

Why our clients need outsourced IT services in Bolton 

In your area

Our team are based nearby, so if you need an engineer on-site, you won’t need to worry about long wait times.

IT Support for many industries

We offer specialised support to a range of industries, so whatever sector you’re in, we have the tools to help.

Tailored services 

Our services are bespoke to every one of our clients. Whether you’re in need of IT consultancy, general IT support, cloud solutions, cybersecurity, business continutiy advice or more, we can create an entirely tailored solution that meets your needs without going over budget.

Customer-aligned approach 

Going above and beyond is something our customers in Bolton can expect when you work with WCS as your IT support company. We tailor our approach to you and your needs, making IT as simple as can be!

Highly qualified team

We are Microsoft Partners and Cyber Essentials certified, so we are confident in our technical team’s ability to deliver exceptional-quality services alongside great customer service.

Free site surveys & audits

We have such faith in our service that we offer free site surveys, security audits, and bespoke service packages tailored to your business needs.

Need support with your IT in Bolton? We can help, it’s what we’re good at.

To learn more about how Whalley Computer Systems can help your business, or to get started with your new IT support partner, please don’t hesitate to get in touch!

it support bolton

 

Do you need IT Support services in Bolton?

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