"We are targets for cyber criminals, it's just the nature of our business it's always going to attract global attention. When we read about WCS's advanced cyber security strategies online, we were intrigued, and we've never looked back really. Everything we were doing needed a re-visit and rework, and quite rightly, the risks were there to be seen, but we didn't have someone with Matt's eye and experience. We've learnt a lot, and it's good for us."
— John, Director of Research
"We were heavily dependent on Excel for running the machine shop floor production. Exporting from an old ERP system each morning manually. Matt converted us to a dynamic database solution, and transitioned us steadily away over 2 years. That was the right pace for us."
— Jamie, Director.
"We were manually Franking envelopes and sending out 100 sales invoices per day through the post, for no other reason than legacy reasons. Our ERP didn't do it, or if it did it was so basic. Matt spotted this issue and proposed an auto-emailing system. Staff are free'd up now from stuffing enevelopes and writing on envelopes and taking to the post office. We've upgraded the ERP twice since (Sage), and it still doesn't do the same job as our business database does to the same level of sophistication and convenience. One of many (since) simple and obvious improvements, led by our long standing IT department supplier and partner."
— Steve, Director
"From the very first meeting, Matt impressed us with his clear and honest advice and explanations. They have been a trusted partner ever since. I've worked in places with an IT department and this service is better than that."
— Mark Workington, Managing Director
"The WCS team has provided us with fast, reliable, and cost-effective solutions that have saved our company time and money. It's future proof as well, we have the source code, it was written for us in a bespoke system bolt-on."
— Zoe, Production
"Our business continuity has improved massively since moving to WCS. Their proactive approach to remote monitoring and proactive support is second to none. I've worked in lots of places."
— Helen, Finance Director
"You might hear in other feedback for other companies 'They took the time to understand our business needs' - if they're in and out in 4 weeks and hand it over to support how can they be taking the time?. But the way WCS approach things as our long term partner is the only way to have the time to understand our business needs, and that's unique. We know them, their staff, they know us and my staff. It's always going to perfectly match our requirements compared to our previous supplier with their high turnover of frontline staff. A highly reliable partner."
— Tim, Director
"The professionalism and technical expertise of the WCS team is outstanding. They have helped us scale up quickly and reliably, with minimal downtime."
— James, Director.
"We have been using the WCS for the last 36 months for technical support with PCs, office network and Google Apps set-up. They respond quickly and have great knowledge of technology. I would recommend them to other companies."
— Oliver, Finance Director
(We anonymise the company names and surnames for cyber security reasons. Some of our clients are regularly targeted by an*mal r*ghts camp*igners also. for your information.)