Why choose us?

It's handy to know you've got experts here on your doorstep to use for the advanced issues as well as the day-to-day. You'll know we can step it up several gears when you need us to.
We've got a wealth of experience and skill sets to help guide your organisation.

We have a fully supportive, efficient and results-driven team here at Whalley Computer Systems.
This is emphasised by our superb testimonials and 5-star reviews on Google.

Google 5 Star

Why work with Whalley Computer Systems?

Established in 2006 and initially based in Whalley, near Clitheroe, Lancashire, (we're now near Bolton) our company offers comprehensive IT infrastructure management and support, along with software engineering services. We work as business IT consultants, leveraging technology to solve problems and enhance business efficiency at an optimal cost. Our approach focuses on continuous improvement, addressing issues with a solution-oriented mindset, and creating long-term plans to guide our clients toward success.

We believe businesses that do not adapt to technological advancements are at risk of failure. Innovation is key, and businesses must embrace technology in their specific industry, whether it's retail, manufacturing, or finance. Drawing inspiration from successful companies like Amazon, eBay, and Facebook, we emphasize the importance of organising and utilizing business data effectively to drive improvement and avoid inefficiency.

Our programming department helps businesses by developing custom databases or bespoke CRM solutions tailored to their unique needs. This approach ensures that companies can manage their data and processes in a way that promotes growth and operational efficiency. We focus on creating solutions that align perfectly with the specific context of each business.

Our IT infrastructure management services focus on continuous improvement, ensuring efficient management of servers, networks, and workstations. This not only saves organisations time and money but also helps reduce environmental impact. We aim to optimise IT systems so businesses can operate smoothly without the constant worry of technical issues.

We are passionate about providing IT support to businesses and professionals, offering a reliable alternative to maintaining an in-house IT department. Many of our clients don’t need a full-time IT team, and we step in to deliver expert support and guidance at a fraction of the cost, providing the same level of efficiency and accessibility that would be found in a large corporate setting.

By becoming an integral part of our clients' teams, we build strong relationships with their staff through regular visits and open communication. This allows us to understand the inner workings of their business and apply our expertise in the most effective way possible. We are committed to offering personalized, high-quality IT support that meets the evolving needs of each business we work with.

We pride ourselves on the high level of support we deliver to our customers.

Kind words from some of our clients

"They have a ticket system, they monitor costs, they can report on anything, but WCS gave us peace of mind with their robust processes. Nothing is forgotten about. That's all I need, is a reliable person looking after my needs, someone with a bit of common sense and applied intelligence."

— Danielle, Compliance Manager

"We were manually Franking envelopes and sending out 100 sales invoices per day through the post, for no other reason than legacy reasons. Our ERP didn't do it, or if it did it was so basic. Matt spotted this issue and proposed an auto-emailing system. Staff are free'd up now from stuffing enevelopes and writing on envelopes and taking to the post office. We've upgraded the ERP twice since (Sage), and it still doesn't do the same job as our business database does to the same level of sophistication and convenience. One of many (since) simple and obvious improvements, led by our long standing IT department supplier and partner."

— Steve, Director

"We have been using the WCS for the last 36 months for technical support with PCs, office network and Google Apps set-up. They respond quickly and have great knowledge of technology. I would recommend them to other companies."

— Oliver, Finance Director

"Our business continuity has improved massively since moving to WCS. Their proactive approach to remote monitoring and proactive support is second to none. I've worked in lots of places."

— Helen, Finance Director

"We only have 5 employees, we were using a physical server in the office, and we wanted to remove it. We moved to sharepoint and OneDrive and it was enough for us and simplified our world. Matt and his support team are always available to resolve any issues promptly."

— Sarah, Office Manager.

"Their attention to detail and customer care are exemplary. Every request we have made has been handled quickly and professionally and with a bit of fun along the way."

— Karen, Head of Marketing

"We needed routing. We had an ERP inherited to us that didn't go far enough with the routing. Matt and Ahmad bridged the gap with their software which is future proof because we have the source code, they wrote it for us with that intention. Now we have accurate reports. We also needed our clocking in machine integrating as a sensor input to the reports' Available Hours. Done. No problem. 1 project later and we are singing like a choir."

— Tommy, Operations Manager

"You might hear in other feedback for other companies 'They took the time to understand our business needs' - if they're in and out in 4 weeks and hand it over to support how can they be taking the time?. But the way WCS approach things as our long term partner is the only way to have the time to understand our business needs, and that's unique. We know them, their staff, they know us and my staff. It's always going to perfectly match our requirements compared to our previous supplier with their high turnover of frontline staff. A highly reliable partner."

— Tim, Director

"WCS’s 24/7 support has been invaluable to our operations. No matter the time of day, their team is always willing to help. They've got a 2 hour On-site!! SLA for some mission critical things we have going on here. That's how flexible they are."

— Richard, Logistics and Operations

(We anonymise the company names and surnames for cyber security reasons. Some of our clients are regularly targeted by an*mal r*ghts camp*igners also. for your information.)

We’ll take care of your IT, so that you can focus on the things
that matter the most to your business.

Our specialist team are available 24 hours a day, 7 days a week, 365 days of the year, to provide
ongoing IT Support when you need it the most.

Speak to us today

Why work with WCS Computing?

IT Support for all industries

Our convenient location near Bolton enables us to provide  high-quality  services to a variety of  sectors,  including: Travel, Fashion, Manufacturing, Recruitment, Education and Finance.

Wealth of experience   

As Microsoft Solutions Partners, our team are regularly trained on all the latest collaborative IT solutions and updates. This means you can trust your data, applications, and software are in safe hands with us.

Bespoke services

We will find the right solutions for your business; at the price you need. We’ll liaise with third-party providers on your behalf and make sure that you only get the best. 

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