"We have been using the WCS for the last 36 months for technical support with PCs, office network and Google Apps set-up. They respond quickly and have great knowledge of technology. I would recommend them to other companies."
— Oliver, Finance Director
"You might hear in other feedback for other companies 'They took the time to understand our business needs' - if they're in and out in 4 weeks and hand it over to support how can they be taking the time?. But the way WCS approach things as our long term partner is the only way to have the time to understand our business needs, and that's unique. We know them, their staff, they know us and my staff. It's always going to perfectly match our requirements compared to our previous supplier with their high turnover of frontline staff. A highly reliable partner."
— Tim, Director
"We were very happy with the work that the WCS did with regard to migrating our Exchange system from our physical office server to a cloud based solution. Matt and his team made the whole process very easy, and were excellent in dealing with a couple of unexpected issues along the way. I would happily recommend them."
— Ben, Managing Director
"We are targets for cyber criminals, it's just the nature of our business it's always going to attract global attention. When we read about WCS's advanced cyber security strategies online, we were intrigued, and we've never looked back really. Everything we were doing needed a re-visit and rework, and quite rightly, the risks were there to be seen, but we didn't have someone with Matt's eye and experience. We've learnt a lot, and it's good for us."
— John, Director of Research
"I cannot think of a single issue they have not been able to resolve and most often in very short timescales. We are a rapidly growing company and support levels have never diminished during any of that period of rapid expansion. I have no hesitation in recommending them to other companies."
— Chris and Jo, Directors.
"We were heavily dependent on Excel for running the machine shop floor production. Exporting from an old ERP system each morning manually. Matt converted us to a dynamic database solution, and transitioned us steadily away over 2 years. That was the right pace for us."
— Jamie, Director.
"WCS’s 24/7 support has been invaluable to our operations. No matter the time of day, their team is always willing to help. They've got a 2 hour On-site!! SLA for some mission critical things we have going on here. That's how flexible they are."
— Richard, Logistics and Operations
"Their attention to detail and customer care are exemplary. Every request we have made has been handled quickly and professionally and with a bit of fun along the way."
— Karen, Head of Marketing
"They have a ticket system, they monitor costs, they can report on anything, but WCS gave us peace of mind with their robust processes. Nothing is forgotten about. That's all I need, is a reliable person looking after my needs, someone with a bit of common sense and applied intelligence. I fire off a ticket to them on email and just forget about it."
— Danielle, Compliance Manager
(We anonymise the company names and surnames for cyber security reasons. Some of our clients are regularly targeted by an*mal r*ghts camp*igners also. for your information.)