Switch your IT support to WCS: a provider you can depend on

We know that switching your IT support solutions provider can seem like a daunting prospect. We also know that feeling stuck with a service you're unhappy with can be frustrating and a tricky situation to manage.

That's why, at Whalley Computer System, we've made the 'switching' process as smooth and simple as it possibly can be.

We start by scoping your specific requirements and pulling together a proposal and IT roadmap that will best suit the needs of your business. We then liaise with your current provider to ensure that the transition of services and support is completely seamless.

Business owners are often reluctant to switch from their current IT service providers because of concerns around transfer of services, contract end dates, and cyber security. Our structured and bespoke 4-step process eliminates these worries by helping you to switch from your current supplier without any stress or downtime:

 

 

 

How does the switch process work?

Switching to Whalley Computer System couldn't be easier. Our friendly team of experts will seamlessly transfer your IT support solutions from your current service provider to us in just four simple steps:

 

Step One: Your initial enquiry

To get the ball rolling, simply get in touch with us via our contact form or give us a call on 01254 476 280.

All you need to do at this stage is let us know that you're interested in switching and leave us your contact details so that we can inform you of the next steps.

 

Step Two: Scoping your requirements

Our IT support services are completely bespoke and tailored to suit the specific needs of your business, no matter how big or small it may be.

There are a number of factors we will take into consideration when scoping your requirements, including:

• The level of IT infrastructure you already have in place (particularly in relation to cyber security and business continuity)
• What kind of support you feel you are lacking from your current provider
• The size of your business
• Any other relevant information you wish to provide

Based on this information, our expert team will put together a long-term IT roadmap that ensures your business will be able to carry on as normal even in the event of an unexpected power or tech outage.

Step Three: Liaising with your existing supplier

When you switch to Whalley Computer System, we'll do all of the hard work for you - including liaising with your current IT supplier.

This can be the trickiest and most daunting part of switching providers, but we will work hard to ensure that we're on the same page as your current provider so that the transition of services and support is seamless.

Step Four: Onboarding

Once we've reached an agreement with your current service provider, we can start the process of transferring the management of your IT support and services over to our team. We aim to get the full onboarding process completed as quickly as possible, merging all of your IT accounts and security systems into one fully managed IT hub that will be monitored around the clock by our experts.

It's simple to switch make an enquiry today and we'll take care of the rest.